Melbourne Sports & Aquatic Centre (MSAC) is the home of high-performance sport in Victoria. Facilities include two 50-metre competition pools, a 25-metre indoor lap pool, a multi-purpose pool, a hydrotherapy pool plus a spa, sauna and steam room, a fully equipped gymnasium, and state of the art sports courts and stadiums. MSAC also plays host for all major swimming competitions in Victoria.
This installation is not the first time MSAC has experienced our locking technology. In fact we first installed our locks there back in 2014. With technology evolving and customer experience requirements growing its was time for an upgrade. The new solution required to be integrated with the new PerfectGym member’s management software, with members also able to access the new lockers using an App, and casuals able to self serve locker hire via payWave.
MSAC went through a thorough tender process to select their Lockers. Metra assisted with doing a full analysis of locker usage with income analysis and member vs casual usage penetration rate to provide the optimum number of lockers required.
Metra also engaged with PerfectGym to provide any assistance with the integration so that free access to lockers is limited to Members only.
We installed two banks of our bespoke Kupan HPL Compact Lockers, with a combination of 2 and 4 door towers, in two separate locations. Each bank sports a Metra Kiosk with Metra RFID readers and payWave.
In an Australian first, the MyMetraKey App was installed enabling members to access the new lockers via their smartphone. Members can also assign themselves a pin code to access the lockers without their membership card or smart phone.
The brand new lockers compliment the centre’s member lockers our team installed throughout the gym areas nicely. MSAC is able to monitor all lockers via the MyMetraLockers software, viewing what lockers are being used, identifying peak locker usage times, and even remotely open locker doors if required